Contacts and Documents


Action Property Management
No. 1. Dock Street
LS10 1NA

Telephone: (0113) 2442210

Fax: (0113) 8805610


Our office is open between 09:00 – 16:00 Monday to Friday (Except on Public Holidays).  Due to the current coronavirus crisis our office based team are working from home but contactable on the number above.


In the case of any emergency please contact Gough and Kelly on 0844 880 7100 (24 hours) and select Option 1.

Car Parking Enforcement

Should an unauthorised vehicle be parked in your parking bay you can call UKCPS on 0330 0581118 to have the offending vehicle ticketed.  Where possible UKCPS will approve an alternative location for you to park (this however can not be guaranteed and will depend on the site and availability of a suitable location at the time).


For problems relating to out of hour noise disturbances or any other security issues please contact Gough and Kelly on 0844 880 7100 (24 hours) and select Option 1.

Compliant Handling

The Property Ombudsman

We take any compliant against our business very seriously and aim to resolve your complaint as quickly as possible.  In the unlikely event that we are unable to resolve you complaint then complaints should be passed to The Property Ombudsman.  A full copy of our complaint procedure is available on request.

Important Note

Our contractors have been authorised by Action Property Management to deal with repairs relating to communal areas only. If the repair does not relate to a communal area then they are normally happy to assist however you will be charged separately. You should agree costs in advance before works are undertaken. If your property is rented then you are strongly advised to contact your landlord or letting agent.

Emergency Services

If calling the emergency services then please be very clear as to how to access the apartment block and confirm where your apartment is located within the block.  Some of our sites have multiple blocks / entrances and access roads which may slow down response times if clear information is not provided.

Emergency services 999
Local Police 101

Leaseholder and Residents Files

Useful Documents

Service Charges – Summary of Rights and Obligations